We’re here to help

If you need help with the app, account, purchases, or general questions, contact the SkyPrep AI support team.

Contact Support

Email: ravindu@oqtavelabs.com

Response time: Usually within 1–3 business days.

Recommended details to include

  • Your device model
  • Your operating system version
  • A clear description of the issue
  • Screenshots if relevant

Common support topics

  • App access issues
  • Subscription or purchase questions
  • Bug reports
  • Feature suggestions